Privacy Policy

1. Data We Collect

We collect various types of information to provide you with a safe experience adapted to your needs. These include:

1.1. Registration Information Provided by the User:

• Identification data: Name and surname, email, date of birth, telephone number and address, provided when creating your profile or validating your identity.
• Legal documentation: Copies of your ID, passport or driving license, required by legal regulations or to authenticate your identity.
• Financial details: Data from cards, bank accounts or other means of payment, necessary for economic transactions.

1.2. Information Obtained Automatically:

• Technical data- IP address, device model, OS, browser used and other technical metrics when accessing the Service.
• Usage habits- Pages explored, connection time, interactions and preferences within the platform.
• Cookies and related technologies- Used to optimize usability and personalize your experience (see the "Cookies" section).

1.3. Data from Third Parties:

• Information provided by payment entities, identity verification services or regulatory bodies, when necessary to comply with legal obligations.

2. Purpose of Data Use

Your data is used for the following purposes:

• Managing your account- Creating, maintaining and protecting your profile on the Service.
• Transaction management- Revenue processing, withdrawals and other monetary operations.
• Legal requirements: Compliance with regulations such as the fight against money laundering or the promotion of safe gambling.
• Personalization- Display of content, offers and services adjusted to your preferences.
• Protection- Detection and prevention of fraudulent activities or improper access.
• User service- Resolution of queries, complaints or requests.
• Service Optimization- Analysis of metrics to improve the design, performance and available tools.
• Communications- Sending alerts about news, promotions or changes to our General Conditions- with prior consent.

3. Transfer of Information

We do not market or transfer your personal data without your authorization. However, they could be shared in these cases:

• External collaborators- Associated companies that assist us in the operation of the Service (payment processors, identity verifiers, etc.), under confidentiality agreements.
• Legal obligations: With government agencies, security forces or courts, if required by law.
• Corporate operations: In contexts of merger, acquisition or sale of assets, with prior notification.
• With your permission: When you expressly authorize us for specific purposes.

4. Cookies and Analog Tools

We use cookies, tracking pixels and similar techniques to:

• Facilitate navigation and functionality of the Service.
• Analyze usage patterns in aggregate.
• Show targeted advertising (if applicable).

You can configure your preferences using your browser options or in the Service settings panel. Disabling certain cookies may limit some functionality.

5. Security measures

We implement technical, physical and administrative protocols to protect your data against violations, losses or alterations, such as:

• Encryption of sensitive data (e.g. SSL/TLS protocols).
• Access restrictions for staff and partners.
• Periodic security evaluations-.

Still, no online streaming is 100% foolproof. We suggest using strong passwords and not disclosing your credentials.

6. User Rights

Depending on your location, you may be able to exercise these rights over your data:

• Request access to the information we store.
• Rectify erroneous data.
• Request deletion (except legal exceptions).
• Limit your treatment in certain cases.
• Portability of your data to another provider.
• Opposition to specific uses (e.g. advertising).
• Withdraw consent- without affecting prior legality.

To exercise them, write to us at [email protected] . We will respond within legal deadlines.

7. Data storage

We retain your information only for the period necessary for the purposes described or according to legal requirements. For example

• Profile data: While your account is active.
• Financial records- Periods extended by tax or legal obligations.

The data will then be irreversibly deleted or anonymized.

8. Cross-border Transfers

If you reside outside of [País/Jurisdicción de la Empresa]- your data may be transferred to servers in other territories. We guarantee that these transfers comply with current regulations, through standard contractual clauses or approved mechanisms.

9. Protection of Minors

The Service is not designed for children under 18 years of age (or the legal age in your jurisdiction). If we detect data from a minor, we will delete it immediately.

10. Policy Updates

We reserve the right to modify this Policy. Changes will be posted on the Service and, if relevant, notified by mail or by notice on the platform. Please review this document periodically.

11. Contact Channels

For questions, claims or exercise of rights, contact us at:

• Email: [email protected]
• Online Chat: Available on the Service

At Jugabett.com, your privacy is paramount. We appreciate your trust.